Privacy Policy

1. Introduction

PressStream ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our press release distribution platform.

2. Information We Collect

Account Information

• Name and email address
• Organization name and contact details
• Billing information (processed securely by our payment provider)

Usage Information

• Press release content you upload
• Targeting selections and preferences
• Delivery and engagement statistics
• Log data (IP address, browser type, access times)

3. How We Use Your Information

• To provide and maintain the Service
• To process your press release distributions
• To communicate with you about your account
• To improve our Service and develop new features
• To comply with legal obligations

4. Journalist Database Privacy

We maintain a database of journalist contacts for distribution purposes. This database is protected and:

• Journalist email addresses are never exposed to users
• Users can only access targeting filters and recipient counts
• Journalists can unsubscribe from receiving releases
• We respect journalist preferences and suppress opt-outs

4.1 Analytics and Engagement Data

We may collect limited engagement data such as page views and link clicks to help publishers understand distribution performance. Location information (where available) is estimated and presented at a high level (such as city or country). PressStream does not provide precise location tracking of individual users, and analytics are displayed in aggregated form.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our platform
• Payment processors for billing purposes
• Law enforcement when required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption, access controls, and regular security assessments.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Release data is retained for your records. You may request deletion of your account and associated data.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent where applicable

9. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. You can control cookies through your browser settings.

10. Canadian Privacy Law Compliance

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. Quebec residents have additional rights under Quebec's Act respecting the protection of personal information in the private sector.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service.

12. Contact Us

For privacy-related questions or requests, contact our Privacy Officer at press@pressstream.ca